"> FAQ - Fernworks
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FAQ’S

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You can make all our products as unique and fun as you want.
Just pick a colour, initials, name or words to be embossed, different coloured straps and a range of charms.

Everything is made from PU Leather. PU is made by coating a backing fabric such as cotton, polyester with a flexible polymer and then treating it to look more like animal hide. Polyurethane upholstery is the most realistic imitation of genuine leather, with respect to hand, surface feel, and overall appearance.

Yes, we can add a personalised message (at no extra charge,) and gift-wrapping for $5.

You will receive the confirmation number via email.

Please visit https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Yes, we do offer express post for domestic shipping only. All shipping preferences can be selected when your order is completed.

Please visit https://auspost.com.au/mypost/track/#/search

All payments are charged in AUD.

Yes we do, we ship worldwide.

Shipping cost depends on the Item and country. Domestic starts from $7.00 and international starts from $13.00 without tracking and $21.00 with tracking.

You submit the order online and collect the order direct in our store.

Click and collect is free.

To collect your order, you will need to show your photo ID such as driving license or passport and proof of your order confirmation.

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